Unlock The Power Of Your Enterprise Data
- Recognized as a leading player across industries - Manufacturing, Communications, BFSI, Healthcare & Life Sciences, Energy & Utilities
- Mithika Information Technologies’s differentiator come from the consulting build that provides comprehensive digital customer experiences for improved business results
- Provide cost effective solutions across User & Web Experience, Digital Marketing, Portals, eCommerce, Business Process Re-engineering and Management, CRM & Integration.
- Mithika Information Technologies’s CX practice has several transformational digital success stories across commerce, service, sales & marketing
Solutions
Seamless Customer On-boarding
One of the challenges faced by the BFSI industry is lack of an exception handling process that enables seamless customer on-boarding.
Enabling a Multichannel Customer Experience through Pega’s Decision Management capabilities
The solution analyses a customer’s transaction history and profile characteristics in real time and uses this information to empower the next best action/offer application.
Enterprise Social Collaboration with eCommerce Portals
Social platform designed for organizations to connect all business stakeholders globally.
FASCIA – The transaction monitoring Tool
FASCIA is a transaction monitoring tool that provides a panoramic view of the organization's operations. It provides real-time alerts of failures as the transactions proceed through the business environment.
Fraud Analytics Solution
Mithika Information Technologies presents Fraud Analytics solution (FAS) that reduces claims leakage, saves on revenue and time and improves efficiency.
Integrated Warranty Management
The Mithika Information Technologies Warranty Management solution developed on Pega’s unified platform streamlines the warranty process from end to end.
Competencies
User Experience Management
Our unique user-centric design approach enriches online interactions and accelerate sales.
Web Content Management
Deliver personalized content to increase conversion and brand engagement with transcended web experience.
Digital Commerce
Create rich ecommerce portals, mobile & web applications for seamless customer interactions and higher revenues.
Digital Content & Process Management
Enhance digital experience for customers with platform-based offerings to manage content with AI, automation and cloud capabilities.
Marketing Analytics & Campaigns
Leverage content, campaigns and context to acquire, engage, convert and retain customers across digital channels.
Enterprise Integration Solutions
Drive business agility with an integrated landscape of data and processes to deliver superior customer experience.
Pega
Leverage Pega technologies to evolve, simplify and transform business operations seamlessly..
What we offer
Optimize costs through innovative planning, designing and deployment of radio networks
Experience Design & Adoption
Re-imagine digital customer experience through our consulting prowess and domain expertise with insights from market research and analytics.
Disruptive Technology Adoption
Enable clients with the right mix of cost effective technology solutions at every stage of digital customer journey. Our CX product expertise includes Adobe, Salesforce, Pegasystems, IBM, Oracle, SAP, Alfresco, Mulesoft and more.
Operations Transformation
Offer an end-to-end approach involving assessment, governance, cross-channel orchestration & process management to achieve excellence in operations.
Success Stories
Latest Case Studies
Financial’s Need For Strategic Advisor
We delivered solutions at every step, and moved seamlessly into a more proactive role as a strategic advisor, providing support and guidance across all IT topics.
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24x7 System Monitoring and Alert Response
This single, unified platform integrates all operational phases of selling and activation of their wireless services and devices, and serves as the backbone of the operations.
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Nonprofit Organization Utilized Security
Servers going down on a weekly basis had become the organization’s “normal.” We came on board with the objective of stabilizing the environment, assisting
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Powerful IT Upgrade Aligns With Your Objectives
They needed a robust management solution to organize archive critical documents for client cases, and wanted to determine solutions at every step, and moved
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The Best IT Practices in Cloud and Security
This single, unified platform integrates all operational phases of selling and activation of their wireless services and devices, and serves as the backbone of the operations.
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Helping Companies With Healthcare Inustry
Servers going down on a weekly basis had become the organization’s “normal.” We came on board with the objective of stabilizing the environment, assisting
Read MoreAll Kinds Of IT Services That Vow Future Business Success!
We are experienced professionals who understand that It services is changing, and are partners who care about your success. As one of the world's largest IT Service Providers, our deep pool of certified engineers and IT staff are ready to help.
Our Pricing Features
Frequently asked questions
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often